Anedot

FEBRUARY 28, 2025

About North Marin community Services North Marin Community Services (NMCS) is the anchor human service non-profit serving Novato/North Marin for over 50 years. Job Title: Volunteer and Food Pantry Coordinator Status: Part time, non-exempt hourly. 16 hours per week.

Food 52

Food Participation and motivation Non-Profits Nonprofit Administration and Development 52

Selfish Giving

APRIL 10, 2017

Brands that embrace employee volunteering and giving reap a bounty of rewards, and see a fantastic ROI - not least of all because their employees demand them - but in terms of more authentic marketing, improved employee engagement, better retention, and even higher profitability. This process is ripe for disruption.

Retail 213

Retail Nonprofit governance and management Non-Profits Public and Nonprofit Management 213

Bloomerang

APRIL 5, 2021

Having a customer lifetime value of $14,000 means Starbucks can feel confident spending $1,000 to acquire a new customer. . Having the lifetime value of a donor at your fingertips helps you confidently justify spending money to acquire new ones, especially if you can crack donor value by channel. . of years on file x Avg. #

Recruitment 130

Recruitment Non-Profits Values Insurance 130

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Retention 142

Retention Non-Profits Values Foundations 142

Sea Change Strategies

MARCH 4, 2013

According to the 2012 Fundraising Effectiveness Project (FEP) , the donor attrition rate for non profits is 59%. Most non profits are really bad at building relationships with their donors. Most non profit videos, blog posts and newsletters — content intended to cultivate donors — is boring and self-promoting.

Non-Profits 81

Non-Profits Retention Universities Philanthropy 81

The Volunteer Hub

NOVEMBER 7, 2022

Talk about value. According to the Australian Charities and Not-for-profits Commission (ACNC), a corporate partnership is where a charity forms a relationship with a business. In other words, both parties need to provide value for the partnership to be sustainable. In-kind donation is a non-cash gift made to your organization.

Volunteerism 86

Volunteerism Volunteerism Non-Profits Public and Nonprofit Management 86

The Agitator

MARCH 4, 2012

Although the undercurrent has not yet reached tsunami or even riptide proportions, it is increasingly evident that concepts long talked about but seldom acted upon (for example, loyalty, commitment, donor engagement) are finally being translated into practical applications to improve retention and revenue.

Non-Profits 70

Non-Profits Fundraising Fundraising Retention 70

Bloomerang

SEPTEMBER 16, 2021

Then, you can increase your retention rate and create a stronger base of support. . Bloomerang customers have the advantage of leveraging a donor database solution designed by fundraising experts to help nonprofits improve donor retention rates and raise additional funds. Engage your volunteers.

Fundraising 112

Fundraising Fundraising Retention Non-Profits 112

The Agitator

JANUARY 8, 2013

I had already posted yesterday’s piece on the importance of thinking bigger and better when I received Marc Chardon’s view of the “Key Non Profit Sector Trends in 2013.”. The debate about the charitable deduction puts the value of the sector’s contribution squarely in the public consciousness. Marc is the CEO of Blackbaud.

Non-Profits 96

Non-Profits Fundraising Fundraising Public and Nonprofit Management 96

The Agitator

MAY 1, 2018

I’ve argued cost-to-acquire (CTA) and lifetime value were the two metrics that mattered most. The idea is that if lifetime value is going to be higher than the cost of acquiring, acquire that donor. If not, you need lower acquisition costs or higher lifetime value. Differences in retention rates among groups.

Retention 66

Retention Non-Profits Values Energy 66

Fundraising Coach

APRIL 5, 2011

Prioritize donor retention above all else. Keeping your donors is far easier and more profitable than finding new ones. Research by Adrian Sargeant shows that a 10% increase in donor retention will increase the lifetime value of your donor base by an average of 50%. Now, what about you? Where you should focus your time?

Non-Profits 102

Non-Profits Retention Fundraising Fundraising 102

Fundraising Coach

FEBRUARY 26, 2014

As she says, "Unless you’ve created a culture of philanthropy in your organization – one where everyone who works there is fully informed and passionate about your work and the values you enact in the community – then you’re inevitably going to blow opportunities to garner vital support. Under-informed workers lead to disengaged workers.

Non-Profits 107

Non-Profits Fundraising Fundraising Nonprofits 107

Nonprofit Fixer

AUGUST 28, 2024

All US 501(c)(3) nonprofits should have a conflict of interest policy, a whistleblower policy, and a document retention and destruction policy. Additional policies the board may consider include: a rainy day policy, a gift acceptance policy, a non-discrimination policy, and a “give or get” fundraising policy.

Public and Social Policy 111

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Governance 111

NonProfit Hub

AUGUST 27, 2020

As a professional fundraiser at a growing nonprofit, you likely understand that maintaining a positive reputation and valuing your donor relationships are key components to maximizing success. Prioritizing profit over relationships. Prioritizing profit over relationships. A good idea is to provide non-monetary ways to give.

Non-Profits 81

Non-Profits Fundraising Fundraising Retention 81

The Agitator

APRIL 14, 2011

The Agitator’s theme this week has been donor retention. Hey non-responders, is the answer too embarrassing to confess?]. As in … Of course his nonprofit has a higher retention rate; he only acquired his Mom, his next door neighbor and his girlfriend last year, and two of them renewed … 67% percent … big deal.

Non-Profits 67

Non-Profits Retention Values Universities 67

The Storytelling Nonprofit

JULY 23, 2024

Why Fundraising Programs Need Stewardship Non-profits rely heavily on fundraising from individual donors. Our sector’s average donor retention rate is between 40% and 45% according to the Fundraising Effectiveness Project. It’s about forging a connection and making donors feel like valued partners in a shared mission.

Non-Profits 59

Non-Profits Retention Values Education 59

Bloomerang

JULY 10, 2021

A confidential feasibility study can actually significantly limit the value that you ultimately derive from the process. For most nonprofits to gain the best long-term value, we recommend the third approach: guided feasibility studies. What is a feasibility study? This remarkable book is now out in its 4th edition.

Non-Profits 119

Non-Profits Activism Values Energy 119

The Storytelling Nonprofit

AUGUST 18, 2024

The relationship between a non-profit organization and its donors is built on trust, transparency, and ongoing engagement, all of which are nurtured through strategic communication. There’s not a lot non-profits can do to win back a lapsed donor whose financial situation has changed.

Non-Profits 59

Non-Profits Communication Fundraising Fundraising 59

iMarketSmart

APRIL 19, 2017

They might become donors if you give them enough value but it’s doubtful. Related posts: >> How to Develop Donor Personas for Your Nonprofit. >> Marketing personas for non-profits: design and implementation. >> Donor Personas, Their Value, and How to Craft Them. Are you overlooking some lifers? Click here.

Non-Profits 58

Non-Profits Retention Values Leadership 58

The Agitator

SEPTEMBER 26, 2012

Our August post on Catch & Release Fishing focused — yet again — on the burning need to get serious about retention. If everyone approached said yes, acquisition would be a very profitable business. When I buy a camera from Amazon I consider its cost relative to my perception of value for money in the camera market.

Non-Profits 77

Non-Profits Retention Construction Recruitment 77

Nonprofit Megaphone

APRIL 17, 2023

As a non-profit organization, donors are the lifeblood of your mission. Start with the basics: Why saying thank you is important for non-profits and how it can help build stronger donor relationships. As a non-profit organization, your donors are your lifeblood.

Non-Profits 52

Non-Profits Retention Values Culture 52

Nonprofit Marketing Insights by GlobalOwls

APRIL 5, 2024

Scaling Up: Using Volunteer Management Systems for Growth and Expansion For any non-profit , growing and expanding the organization requires volunteer management to be in place. This not only saves time but also ensures that organizations onboard qualified individuals who resonate with their values and mission.

Management 52

Management Non-Profits Recruitment Retention 52

Bloomerang

NOVEMBER 15, 2023

Attracting and engaging volunteers is both an art and a science—a nuanced dance of understanding, inspiring, and retaining individuals driven by purpose rather than profit. Incorporate flexibility, recognition, a clear path for impact, and a foundational focus on retention into your program from the outset.

Recruitment 64

Recruitment Retention Non-Profits Values 64

The Agitator

FEBRUARY 11, 2018

Most organizations do not appreciate the damage or value that poor service or great service produces. As a result the idea of ‘servicing’ donors is generally treated as a cost center and not as the enormous profit center that great donor service represents. It has obvious value. What is donor feedback? Why Bother?

Non-Profits 73

Non-Profits Retention Values Universities 73

iMarketSmart

AUGUST 15, 2022

The retention is poor. So, despite poor retention rates for current donors, they pursue the magic elixir of new donors. It provides deep value and meaning. The non-profit narrative: How telling stories can change the world. It communicates the administrator-hero story in tweets, posts, and newsletters. New donors.

Public and Nonprofit Management 98

Public and Nonprofit Management Non-Profits Retention Management 98

Pam Moore

FEBRUARY 17, 2023

The growth mindset allows people to value what they’re doing regardless of the outcome . This can really hurt your company's culture, team morale, employee wellbeing, retention of talented employees and overall business growth. In the fixed mindset, everything is about the outcome. Believe me, it's worth it in the end!

Culture 148

Culture Technology Energy Universities 148

iMarketSmart

JANUARY 2, 2018

IN: Making donors feel good , treating them like people (not ATM’s), partnering and giving them the value they want. OUT: Focusing too much on acquisition and retention. OUT: Making donors feel bad , twisting their arms, telling them to give ’til it hurts and shaming them. OUT: Doing it the same way you’ve always done it.

Fundraising 75

Fundraising Fundraising Retention Technology 75

Pam Moore

FEBRUARY 17, 2023

The growth mindset allows people to value what they’re doing regardless of the outcome . This can really hurt your company's culture, team morale, employee wellbeing, retention of talented employees and overall business growth. In the fixed mindset, everything is about the outcome. Believe me, it's worth it in the end!

Culture 147

Culture Technology Energy Universities 147

The Agitator

MARCH 6, 2018

One study of for-profit retention numbers is at right. You’ll note a few things: They are better than non-profit retention numbers. This is likely because there are some for-profit sectors where it’s difficult not to retain customers. Donor services is a retention machine. Use it as an opportunity.

Non-Profits 45

Non-Profits Retention Public and Nonprofit Management Values 45

MNA Association

DECEMBER 5, 2023

Unlike our for-profit counterparts, nonprofits are driven by a mission rather than profit. With often limited budgets, nonprofits must ensure that every team member is skilled, aligned with the organization’s core values and objectives, and has a positive employment experience. Are they burned out and in need of support?

Non-Profits 52

Non-Profits Recruitment Construction Nonprofits 52

iMarketSmart

OCTOBER 4, 2017

Okay, every organization (nonprofit or for-profit) could use more of those two resources. Any organization, nonprofit or for-profit has only three ways to increase the amount money they receive. As you continue reading this blog post we’ll address each strategy with both a nonprofit example and a for-profit example.

Retention 53

Retention Values Nonprofit Organizations Nonprofit Organizations 53

Nonprofit Marketing Insights by GlobalOwls

OCTOBER 8, 2020

By keeping up with these trends, you will be able to provide value to your donors and experience higher retention rates. Others will form joint partnerships with for-profit organizations. Greater Focus on Non-Profit’s Mission and Priorities. Easier, More Personalized Giving.

Public and Nonprofit Management 59

Public and Nonprofit Management Non-Profits Technology Social Enterprise 59

iMarketSmart

JUNE 1, 2021

Retention is getting tougher. That’s because their platforms are set up for for-profit businesses, not nonprofit ones. Instead non-profits need fundraising automation because of how uniquely it gets applied to your context. They got addicted to acquisition, but dropped the ball on retention. You don’t just feel it.

Marketing 52

Marketing Marketing Fundraising Fundraising 52

iMarketSmart

MAY 24, 2017

If that’s the case, then it explains why so many nonprofits have such poor retention rates. Could the majority of them, perhaps, feel that they don’t need to donate since they already work hard all day helping to make an impact? It explains why so many lack donor-centricity.

Technology 70

Technology Retention Production Non-Profits 70

iMarketSmart

OCTOBER 10, 2022

Penelope Burk writes, “The not-for-profit sector is exactly what its name suggests – a sector constituted to not make a profit. But inside hundreds of thousands of organizations that have been granted this status are bustling profit centers called Development or Fundraising Departments. This can affect retention.

Nonprofit Administration and Development 52

Nonprofit Administration and Development Nonprofit governance and management Culture Public and Nonprofit Management 52

NonProfit Hub

SEPTEMBER 6, 2016

In the previous segment , overall large picture differences between for-profit and nonprofit were discussed, with the seasoned executive in mind. This segment will again include the seasoned executive, but will also include questions for a recent graduate to consider before accepting a position with a non-profit.

Non-Profits 41

Non-Profits Nonprofits Leadership Retention 41

Fundraising Coach

SEPTEMBER 11, 2022

You’ll also need to make sure your recurring gifts are easily accessible for your supporters and that you’re stewarding supporters to drive retention. . According to Double the Donation’s guide to donor retention , it’s much less costly to retain donors than to acquire new ones.

Public and Nonprofit Management 52

Public and Nonprofit Management Non-Profits Retention Recruitment 52