The Charity CFO

DECEMBER 30, 2024

In a recent episode of A Modern Nonprofit Podcast, host Tosha Anderson sat down with Greg Miller, President and CEO of Penn-Mar Human Services, to discuss the critical issues of recruitment, retention, and strategic partnerships in the nonprofit sector.

Recruitment 52

Recruitment Retention Nonprofit governance and management Non-Profit Management 52

Nonprofit Tech for Good

MARCH 24, 2025

Donor retention can feel like a never-ending cycle. But some nonprofits have cracked the codenot by chasing endless new donors, but by inspiring loyalty in those they’ve already reached. 1) Prioritize effortless givingyour donors already do (Surprising because nonprofits underestimate the role of convenience in donor retention.)

Retention 58

Retention Nonprofits Values Management 58

Ann Green

JUNE 18, 2020

Nonprofit professionals have a lot on their minds. This means one of your organization’s main priorities right now should be maintaining and improving your donor retention rate. According to Bloomerang’s donor retention guide , the average donor retention rate has been sitting between 40% and 50% for the last fifteen years.

Retention 207

Retention Nonprofit Administration and Development Activism Communication 207

NonProfit Leadership Alliance

JULY 10, 2023

Written by: Michael Ash, Ma, CNP, PCM, PMP Reading Time: 5 minutes In the wake of the COVID-19 pandemic, nonprofit organizations face unprecedented challenges, from transitioning to remote work models to addressing economic hardships, new challenges in fundraising, and community struggles.

Retention 187

Retention Psychology Public and Nonprofit Management Nonprofit Leadership 187

NonProfit PRO

AUGUST 31, 2022

The beauty of using a customer relationship management (CRM) tool is that it gives you a place to house your donor information and creates automated processes and background information to guide you in continuous engagement.

Retention 264

Retention Management Technology Nonprofits 264

NonProfit PRO

SEPTEMBER 30, 2022

GiveSmart Donor CRM is a new, modern, user-friendly tool to make donor management efficient and easy for nonprofits like yours.

Retention 246

Retention Management Nonprofits 246

Bloomerang

OCTOBER 25, 2024

Donor retention on steroids – Make it monthly I implore you to make soliciting recurring donations a priority. Maybe in the past you weren’t set up to manage monthly giving effectively. Retention is a phenomenal 80 – 90% compared with under 20% for new one-time donors and just 45% when ongoing donors are added to the mix.

Nonprofit Administration and Development 125

Nonprofit Administration and Development Public and Nonprofit Management Values Retention 125

The NonProfit Times

JANUARY 9, 2025

ByJackie Sue Griffin The nonprofit world isnt what it used to be. To thrive during 2025, nonprofits must create workplaces where employees feel connected to the mission and see clear opportunities for growth. Your nonprofits brand isnt just about marketing; its about showing potential hires what makes your organization special.

Public and Nonprofit Management 98

Public and Nonprofit Management Culture Recruitment Insurance 98

Affnetz

APRIL 15, 2024

Donor Management Software for Small Nonprofits | Affnetz / By Bala Guntipalli Introduction: Donor management is the cornerstone of success for any nonprofit organization, and for small nonprofits, efficient management of donor relationships can make all the difference in achieving their missions.

Management 130

Management Public and Nonprofit Management Nonprofits Retention 130

Nonprofit Tech for Good

OCTOBER 1, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. Donor retention is a crucial aspect of a productive fundraising strategy. Here are seven excellent methods of increasing donor retention and how to automate them.

Retention 137

Retention Public and Nonprofit Management Nonprofits Communication 137

NonProfit Quarterly

DECEMBER 2, 2024

Image credit: Tim Marshall on Unsplash Born as a small, local fundraising effort, GivingTuesday has grown in just over a decade into a global movement of generosity—and a cornerstone of fundraising for countless nonprofits here in the United States and abroad. With all of the noise, does anybody really notice individual nonprofits?”

Retention 126

Retention Education Education Leadership 126

Bloomerang

JANUARY 30, 2025

Nonprofits are no strangers to uncertaintywhether from economic downturns, environmental disasters, shifting donor priorities, or changes in government policy. Despite the challenges these moments of uncertainty present, they also show just how adaptable and strong the nonprofit sector is.

Public and Social Policy 121

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Retention 121

NonProfit Leadership Center

JUNE 17, 2024

Although nonprofit jobs comprise about 10% of the American workforce, nonprofits are experiencing a workforce crisis. So how can nonprofits compete for top talent? Your nonprofit should emphasize the opportunity potential employees have to create impact in available roles. Sulzer, Inc.

Retention 215

Retention Culture Nonprofit Leadership Leadership 215

NonProfit PRO

MAY 3, 2022

The sorry state of donor retention has been a topic of discussion for at least the past decade. Yet too many nonprofits still don’t prioritize donor retention strategies. A prompt, personal, powerful thank you is the bare minimum. What do you do to keep donors close?

Retention 299

Retention Nonprofits Management 299

NonProfit Leadership Alliance

OCTOBER 16, 2023

While many nonprofit employees go into the sector because they feel strongly about certain causes, those charitable efforts aren’t enough to keep them at your organization long term. The best way to keep employees around is to foster a positive nonprofit work environment. Let’s get started! Did you enjoy this article?

Leadership 232

Leadership Retention Nonprofits Nonprofit Leadership 232

NonProfit Leadership Alliance

JUNE 5, 2024

In the diverse tapestry of nonprofit organizations, one challenge that often arises is the generational and knowledge divide among employees. With multi-generational staff and varying levels of experience, nonprofits must navigate these divides to foster collaboration, innovation, and shared success.

Collaborations 215

Collaborations Public and Nonprofit Management Culture Leadership 215

Affnetz

AUGUST 22, 2023

Exploring Donor Management Software: A Go-To Guide for Small Nonprofits Exploring Donor Management Software: A Go-To Guide for Small Nonprofits / By Mike Crum In today’s digital age, technology has transformed the way Nonprofit organizations operate and connect with their supporters.

Management 130

Management Nonprofits Activism Retention 130

Clairification

FEBRUARY 17, 2025

Trust is Built By What You Do In my last article, I wrote about why establishing and building trust should be part of your nonprofit and personal mission. If you dont build trust, or if you somehow manage to destroy it, youre going to lose your donor. Sadly, most nonprofits do a profoundly poor job of this.

Retention 62

Retention Nonprofits Foundations Management 62

Bloomerang

MAY 20, 2024

In the dynamic world of nonprofits, managing supporters effectively often feels like juggling too many tasks at once. Imagine harnessing the power of unified data to streamline operations, boost engagement, and drive retention. See what’s happening across your nonprofit using an intuitive all-in-one dashboard.

Management 116

Management Retention Activism Technology 116

NonProfit Leadership Alliance

JULY 2, 2024

Established nonprofit organizations play a vital role in addressing social issues, driving positive change, and enriching communities. In this article, we explore the seven stages of development that established nonprofits often navigate as they strive for excellence in advancing their mission and serving their constituents.

Public and Social Policy 209

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Culture 209

Nonprofit Marketing Guide

DECEMBER 6, 2018

In previous posts, I’ve shared with you the twelve most common nonprofit marketing and communications goals and the twelve most common nonprofit marketing and communications strategies. That said, SMART is not really enough guidance on what a nonprofit communications team should consider an objective.

Communication 209

Communication Retention Nonprofits Advertising 209

Selfish Giving

MARCH 5, 2025

A great partnership newsletter makes retention easier and acquisition smarterand thats a winning formula. My friend Ephraim Gopin is raising a red flag for nonprofits - because donors dont trust you. Is Gen Z a target audience for your nonprofit? Will nonprofits heed the call? Bottom line?

Marketing 147

Marketing Marketing Values Foundations 147

NonProfit Leadership Center

JULY 31, 2023

Dear funders: Nonprofits need your support to include human capital needs. State of Nonprofits in 2023: What Funders Need to Know revealed the top concern among nonprofit executives is staff-related issues, including burnout, filling staff positions and retaining staff.

Nonprofit governance and management 238

Nonprofit governance and management Governance Collaborations Leadership 238

Bloomerang

JULY 7, 2022

Best Practices for Donor Acquisition and Retention Through Direct Mail. It’s a great strategy to use because when you send solicitation letters via direct mail, you’re providing people with a tangible way to interact with your nonprofit and support your mission.

Retention 130

Retention Production Management Communication 130

Ann Green

OCTOBER 26, 2023

Let’s take a look at three areas where nonprofits can drive increased fundraising efficiency: staff retention, donor qualification, and campaign planning. By Chelsey Newmyer What first comes to mind when you think about increasing your nonprofit’s fundraising efficiency? Cutting expenses? Refine your donor qualification process.

Fundraising 271

Fundraising Fundraising Retention Management 271

Bloomerang

NOVEMBER 15, 2024

You thought you found “The One” in your nonprofit CRM, but now it feels like you’re stuck in a bad episode of a dating show. Many “traditional” nonprofit CRM solutions have earned quite a reputation for being cumbersome and challenging to navigate, often requiring extensive training and support. Breakups are rough.

Nonprofits 111

Nonprofits Management Retention Technology 111

Nonprofit Tech for Good

MARCH 8, 2024

By Abby Jarvise , writer, marketer, and speaker at Neon One – software built for small and midsize nonprofits to help them manage fundraising, communications, events, volunteers, and more. Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. The short answer is “no.”

Retention 106

Retention Technology Nonprofits Communication 106

Bloomerang

FEBRUARY 5, 2024

Nonprofits who care about donor retention employ numerous strategies to keep their donors coming back year after year. Personal acknowledgments, impact reporting, and a strong monthly giving program are some of the cornerstones to a high donor retention rate. Savvy fundraisers have always kept donor retention top of mind.

Retention 119

Retention Values Fundraising Fundraising 119

Nonprofit Marketing Guide

FEBRUARY 16, 2023

As the communications roles and responsibilities grow in nonprofits, both staff and managers will question the function of the communications team within the organization. We began researching nonprofit communications team models in 2017 and have continued investigating how they work and what is most effective since then.

Communication 214

Communication Nonprofit Administration and Development Nonprofits Retention 214

NonProfit PRO

FEBRUARY 23, 2022

We do not need any further proof of this than the lousy retention rates that nonprofit organizations suffer year after year. The motivation that gets someone to take the first step to support an organization (donating or volunteering) is quite different from their motivation to continue to be engaged.

Values 279

Values Retention Nonprofit Organizations Nonprofit Organizations 279

Bloomerang

APRIL 12, 2022

When my sister first started working with a nonprofit museum, she had a lot to learn about the fundraising process for the organization. The museum had notes saved in their donor management software about the seating preferences for their major donors and that particular donor preferred their regular seat toward the front.

Management 119

Management Retention Production Fundraising 119

Bloomerang

JANUARY 10, 2025

Todays question comes from a nonprofit employee who wants advice on the pros and cons of public donor listings: Dear Charity Clairity, There has been some concern about the fact we have our $1,000+ donors listed on our website. But, there are considerations that will apply to all nonprofits. — To Publish or Not to Publish?

Public and Nonprofit Management 118

Public and Nonprofit Management Activism Retention Management 118

Bloomerang

APRIL 11, 2023

Volunteers are integral to nonprofit organizations’ day-to-day operations. Without these dedicated supporters, many nonprofits would struggle to reach their annual goals. However, successful volunteer recruitment, engagement, and retention are no easy feat. That’s where volunteer management software comes in.

Management 104

Management Recruitment Public and Nonprofit Management Nonprofits 104

Top Nonprofits

JANUARY 10, 2024

According to the Fundraising Effectiveness Project , a drop in gifts from major donors and a decrease in donor retention have led to fundraising challenges for nonprofits this year. As a nonprofit professional, you know that major gifts don’t just appear out of thin air.

Management 105

Management Retention Volunteerism Volunteerism 105

NonProfit PRO

NOVEMBER 30, 2022

Getting good at saying “thank you,” and doing so regularly and meaningfully is something every nonprofit must do. This simple act is the key to retaining supporters, and retention is crucial to the financial health of charitable organizations.

Charitable Organizations 264

Charitable Organizations Retention Health Nonprofits 264

Bloomerang

MARCH 30, 2023

Effective volunteer management vital to an organization’s day-to-day operations, meaning nonprofits need to invest in smart volunteer management practices to reduce administrative overhead and increase volunteer retention. Here’s what to expect: What is volunteer management? What is volunteer management?

Management 110

Management Nonprofit Administration and Development Recruitment Public and Nonprofit Management 110

Nonprofit Marketing Guide

FEBRUARY 14, 2023

According to our 2023 Nonprofit Communications Trends Report , two factors seem to help nonprofits retain employees. Way back in our 2017 Nonprofit Communications Trends Report, we found that communications effectiveness increases dramatically when you reach 3 FTE on communications. (See

Communication 217

Communication Retention Nonprofits Marketing 217