April, 2012

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Making People Cry Isn’t a Good Nonprofit Mobile Strategy

Selfish Giving

I write a lot about the important role emotion plays in cause marketing. If you don’t lead with emotion, you’re toast. I also talk a lot about mobile technology, which will be a key driver of cause marketing in the years ahead. But here’s the rub: emotion and smartphones may not be a good mix. That’s my conclusion after reading a post by Mediapost’s Steve Smith on research by A.K.

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Tips for Better Nonprofit Storytelling – Interview with @impactkathy

Nonprofit Marketing Guide

Tomorrow, I start teaching a two-webinar series on nonprofit storytelling. This Thursday (4/26/12), I’ll explain how to tell good nonprofit stories, and next week (5/2/12) we’ll work through editing some real stories submitted by participants. Want to join us? Grab an All-Access Pass and you are in! Kathy Swayze is a great nonprofit storyteller — it’s the core of her consulting business at Impact Communications.

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Free Webinar on June 6! 10 Common Mistakes Nonprofits Make in Social Media

Nonprofit Tech for Good

Date: Wednesday, June 6, 2012. Time: 1pm-2:30 EDT. Cost: Free. How to Register: Sign up! Presented By: Heather Mansfield. The Social Web has dramatically changed how nonprofits communicate with supporters, donors, and volunteers. In fact, most nonprofits in the United States now regularly use social media in their communications and development campaigns, but few nonprofit social media practioners have been properly trained how to best utilize sites such as Facebook, Twitter, YouTube, Link

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The 3 best times to ask for money

Fundraising Coach

Lots of us will be thinking about how to be more “green” since today is Earth Day. But how can we make our nonprofits more green? As in taking in more dollars? Ask! You knew that was coming, didn’t you? Asking for money is where the magic happens! The 3 Best Times to Ask. There are 3 optimum times to ask for a major gift: Before you meant to ask.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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OK, “Thank You!”

The Agitator

I’d like to say “Thank you” to all the readers who commented on my controversial No “Thank You” post of last week. I do so noting there’s no empirical evidence that thanking you will make you more likely to comment again! For suggesting that maybe “Thank you’s” to donors don’t matter, some of you concluded I’m the rudest of cads, brought up in a home that instilled no values of reciprocity, gratitude or mere good manners.

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9 steps to a powerful fundraising plan

Get Fully Funded

You know you need a fundraising plan, but if you’re like most, you don’t know where to start. . Although planning can seem overwhelming, it’s not really a difficult process, yet it makes all the difference in the world in the success you will enjoy in raising big money. You want that, right? Let me make it simple for you and share the 9 steps to creating a powerful fundraising plan.

More Trending

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Email Marketing Stats and Trends for Nonprofits

Nonprofit Marketing Guide

On Wednesday, I shared how nonprofits are using social media according to reports released over the last few weeks. Today, we are going to take a look at email marketing and fundraising using data from these reports: Sage Nonprofit Solutions Email Marketing Report 2012 (Sage). 2012 Online Marketing Nonprofit Benchmark Index Study (Convio). 2012 eNonprofit Benchmarks Study (M+R and NTEN).

Marketing 195
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Nine Pinterest Best Practices for Nonprofits

Nonprofit Tech for Good

UPDATED 4/3/12: If your nonprofit has yet to start using Pinterest , then hopefully new data released for March 2012 revealing that Pinterest now generates more referral traffic than Twitter will motivate you to start pinning – or at the very least to sign up and reserve your first choice of usernames (hint, hint!). To get started, here’s a step-by-step tutorial for nonprofits , a list of nonprofits already using Pinterest effectively , and the Nonprofit Organizations Pinterest Profile.

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Could you use 100 new donors in the next 90 days?

Fundraising Coach

As the one-person development office at a rural hospital, my CEO kept asking me: “Why are we going back to the same people? When are you going to find new people?” He wasn’t impressed by all the statistical and logical answers about donor retention and most of the money coming from those who already love us. He glazed over like I was trying to trick him with smoke and mirrors.

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In Defense Of Serious Fundraising Dialogue

The Agitator

You’ll recall that yesterday I did a post on the NTEN conference. The purpose of the post was NOT to draw attention to the conference itself, but to the research released around it that might be helpful to FUNDRAISERS. A number of Tweets signaled that we’d hit a nerve, but for the life of me I can’t see that it’s a nerve that matters. What does interest me is that I now see why, so far, the use of social media is virtually worthless as a fundraising channel.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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What millennials and boomers really think - and what that means to your cause

Nonprofit Marketing Blog

If you are promoting a cause (or even a product), it needs to resonate with what people already seek. Remember: Don’t tell someone to value your cause. Show how it relates to their values. I just finished reviewing a very interesting study, Brands: The New Social Reformers , which provides some useful insights into those values. The research by Onesixtyfourth focused on early technology adopters and news-engaged Millennials and Baby Boomers in the US and UK.

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Why I Don’t Follow Your Nonprofit or You on Twitter

Selfish Giving

I have a lover affair with Twitter. But it has too end. So sorry, Twitter. I give you way too much time and attention. I have a business to build and can’t give you more time than you deserve. Of course, Twitter isn’t the real problem. It’s not where I hang out that’s the issue. It’s all the people I meet there with their yummy conversations, insights and links.

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Social Media Stats and Trends for Nonprofits

Nonprofit Marketing Guide

Last week, I wrote an article detailing 3 big reports recently released on nonprofit marketing and fundraising. There is a ton of information in these reports and it can be a little overwhelming trying to sort through it all. I thought it would be helpful to break those reports down based on certain topics. Today we are going to tackle social media.

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Free Webinar for Nonprofits in Asia Pacific! How Nonprofits Can Use Social Media Successfully and Build Their Digital Libraries

Nonprofit Tech for Good

Date: To accomodate all schedules, this webinar will be presented twice – Tuesday, April 24 and Thursday, April 26. Time: 12-1:30pm Singapore/Kuala Lumpur. (10-11:30am New Delhi; 2-3:30 Sydney; 4-6:30pm Auckland). Cost: Free. How to Register: Sign up here to attend on Tuesday, April 24 or Sign up here to attend on Thursday, April 26. Presented By: Heather Mansfield.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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3 Steps to Great Nonprofit Messages (Case Study)

Getting Attention

Congrats to the American Library Association for designing this 5-star message for National Library Week, brought to my attention by an NBC correspondent who saw it on his way to work and shared it on Facebook. Here are the three elements that generate an instant “aha:” 1) An 100 m.p.h metaphor : The message here links something most viewers are familiar with (and many probably just got off of)—Facebook— with something they’re far less familiar with (or just plain rusty on) and

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Looking For Retention In All The Wrong Places

The Agitator

Tom’s post yesterday, Nonprofits and the Customer Experience not only warrants reading a second time, but I also feel compelled to pile on some more emphasis and detail because it goes right to the heart of retention and donor value. Tom writes: “In the commercial marketing arena, there’s heaps of chat about the ‘customer experience’ and how to improve it in the interest of retaining and up-selling customers.”.

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3 ways to make the story of your cause impossible to ignore

Nonprofit Marketing Blog

I devour books on writing much the way I imagine amateur chefs devour cookbooks. I get inspired, informed about the craft and smarter about the essential ingredients of a masterpiece. And I can’t put them down. I’ve recently become a zealous fan of Lisa Cron, who blogs on storytelling and is author of the upcoming book, Wired for Story: The Writer’s Guide to Using Brain Science to Hook Readers from the Very First Sentence.

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CauseTalk Radio Ep09: March of Dimes Stakes Claim to Cause Marketing with IMBORNTO

Selfish Giving

[Audio clip: view full post to listen]. Don’t Miss an Episode! Subscribe to Cause Talk Radio in iTunes. In this episode of CauseTalk Radio , Megan and I talk to Chad Royal Pascoe , Vice President, National Strategic Alliances, March of Dimes about its new cause marketing platform Imbornto (I’m Born To). This is an interesting new endeavor as it reflects a growing trend among nonprofits to own a particular month or season and to bundle advertising and other promotions for maximum impact.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How to Make Your Messaging More Relevant

Nonprofit Marketing Guide

I’m headed to Austin, Texas today to teach a workshop I’m calling “So What and Who Cares? Getting Your Communications Right in 2012″ for the Texas Association of Nonprofit Organizations. You answer the So What? question by making your messaging as relevant as possible to the people you are communicating with. But what does that mean?

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11 Nonprofit Websites That Look Great on iPads

Nonprofit Tech for Good

Soaring tablet use and an online commons increasingly battling information overload has fundamentally changed web design as we know it. Bigger pictures, less text, larger fonts, and easy-to-tap and click buttons and navigation are the new Web design aesthetic. That said, consistency in Web design is becoming more complicated with each passing day. Do you attempt to create one website that looks good on desktops and laptops, tablets, Internet TVs, and smartphones using responsive Web design – or

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[Question Marc] When to you ask a person on Twitter to follow you?

Fundraising Coach

I just received this question: When is there an appropriate time to ask someone on twitter to follow you? My quick answer is “never.” Asking people to follow you on Twitter makes you sound a bit whiny and desperate. Following is a personal thing. People follow others that seem to provide them value. Value can be measured in any number of subjective ways: insights, humor, comments.

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No “Thank You”!

The Agitator

We have met the Wizard of Oz, and not only is he just another poor slob, he wears no clothes! Here is a ‘must read’ blog post by Chuck English at Marketing That Works … regarding Thank You’s. Chuck started out by posing what I know he expected would be a question with a very straightforward and conclusive answer: “Does saying thank you really make a difference?

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How to Scale Recurring Giving for Sustainable Growth

Speaker: Tim Sarrantonio, Director of Corporate Brand

Is your organization ready to build a recurring giving program that not only sustains but also propels your mission forward? 🚀 In this new webinar with industry visionary Tim Sarrantonio, we’ll guide you through the critical steps to establishing and scaling a successful recurring giving program. Whether you’re starting fresh or enhancing an existing program, this session will provide the strategies you need to deepen donor relationships and secure long-term support!

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What are nonprofits doing with social media? Six interesting stats

Nonprofit Marketing Blog

It’s the week of studies! First we had the eBenchmarks study , then the Convio benchmarks study , and now the Blackbaud social media benchmark study. It’s an opportunity to see how you stack up in all different ways online. The Blackbaud study shows despite limited budgets and staffing, nonprofits continue to find value in their growing social networks.

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Nonprofit Technology Conference: Mobile Rules, Pinterest Drools

Selfish Giving

[Audio clip: view full post to listen]. In this episode of Cause Talk Radio , Megan and I talk with Frank Barry , Director of Digital Strategy at Blackbaud , about this week’s Nonprofit Technology Conference (NTC) in San Francisco. We discuss what the hot topic is this year at NTC – mobile technology – and surprisingly what’s not – Pinterest!

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Creating a Culture of Data-Driven Philanthropy

Nonprofit Marketing Guide

Anjali Deshmukh. How do we as a nonprofit sector decide which nonprofits are doing a good job and which aren’t, and how do we communicate that to current and potential supporters? Watch dog groups often rely on spending and growth data for their analysis, but as Anjali Deshmukh asks, “If an organization could prove to you that they could eradicate homelessness, would you care as much about what they spent on salaries and staplers?

Culture 191
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11 LinkedIn Profile Tips for Nonprofit Professionals

Nonprofit Tech for Good

The following is an excerpt from Chapter 6 of the recently released book Social Media for Social Good: A How-To Guide for Nonprofits. These basic LinkedIn Profile tips for nonprofit professionals serve as a foundation for when and if your nonprofit is ready to utilize LinkedIn Groups and Company Pages. That said, I do not cover personal LinkedIn Profiles in my upcoming webinar How Nonprofits Can Successfully Use Twitter and LinkedIn , but LinkedIn Groups and Company Pages are covered in det

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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101 Secrets to Great Volunteer Recruitment—Part One

Getting Attention

Guest bloggerRobert J. Rosenthal (@volmatchRobert) is VP of Communications & Marketing at VolunteerMatch, the Web’s largest network for volunteer engagement. Their new guide (free), 101 Volunteer Recruitment Secrets , showcases the insights of dozens of volunteer recruiters to share what works. If you know the fundamentals of your work but it still feels like you’re missing out on a secret to effective volunteer engagement, we understand.

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Won’t Make A Difference

The Agitator

Grey Matter Research has put out some survey findings regarding why people don’t support nonprofits. Most of you have seen research like this, and overall the findings don’t contain any surprises. Nevertheless, one finding did stand out to me, even though I’ve seen it replicated numerous times … Four out of ten non-donors agreed with this statement: “Any gift I could afford to give to a non-profit organization really isn’t enough to make a difference.”.

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Four things to put in your elevator pitch

Nonprofit Marketing Blog

By now you’ve heard the term “elevator pitch” a million times. It means compellingly telling your story and why it matters in the time it takes an elevator to travel to its destination. The reason this is such a worthwhile exercise is that it makes you home in on why someone should care about your cause, and it forces you to make that case succinctly.

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Does Your Nonprofit Need a Brand Plan or a Strategic Plan?

Mission Minded

We’ve noticed a trend lately in the calls we receive from nonprofits asking for help with the way they communicate about their work. While more and more nonprofit professionals are eager to embrace branding, more and more also seem unclear about the difference between establishing a brand and establishing a strategic plan. A strategic plan [.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a