Remove Culture Remove Donor Motivation Remove Management
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Thinking About Donors as Customers

Bloomerang

Are your donors also your customers? Or, at least, American culture has put an indelible stamp on both. Innovative fundraising researcher Adrian Sargeant, co-director of the Institute for Sustainable Philanthropy, says, “Nonprofits are a means to an end for the donor. Sargeant maintains that “ Donors are fundraising’s customers.

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Raising Extra Billions By Changing The Rules

The Agitator

The Summit’s goal is nothing short of triggering fundamental change in the culture of fundraising. Adrian Sargeant, a leading authority on donor motivation and loyalty — have assembled an all-star cast of hands-on specialists with the skill, experience and guts to set the change process in motion.

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Donor-Centric or Faux Donor-Centric? Check the Plumbing.

The Agitator

Here at The Agitator we’re far from blameless when it comes to ignoring or undervaluing the plumbing in the house of donor care. We “exalt” the “philosophers” by reviewing books on how best to communicate with donors…we attempt to cover the latest research on donor motivation…we deal with important issues like donor identity and preference.

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Why fundraisers feel stuck in the middle between Administrators and Donors

iMarketSmart

But the job is to raise money from donors motivated by their own hero story. She can feed the administrator-hero story back to the administrators and out to the donors. The goal is to manage the rival hero stories. Their hero story causes them to misperceive donor motives. This begins with empathy.